Skip to content
Home » Archives for January 17, 2018

January 17, 2018

Auditing Beyond Compliance

The Challenge
ProTrans’ customer, a global leader in safety technology, requested corrective action to resolve potential damages observed on arriving shipments. This “Voice of the Customer” provides valuable input in ProTrans’ continuous improvement program and regardless of root cause, the resolution of a complaint plays a role in strengthening the customer-business relationship.