Our Approach
Driven by technology, value creation and ever-continuous improvement.
ProTrans is unique among logistics providers, both physically and philosophically. We manage capacity all levels and share the risk within the supply chain network. Since we're not dependent upon a fixed fleet or fixed facility infrastructure, we focus on best-in-class solutions that take your business where it needs to go. And because of our dedication to bringing new levels of expertise to supply chain management, ProTrans embraces continuous improvement in everything we do, including Lean Six Sigma methodologies and training.
In short, we're the definition of lean logistics. And we apply only the most cost-effective resources to deliver on our promise to you. Because we realize that helping your business build value is just as important as simply saving you money.
Account Management
The ProTrans Supply Chain Management team is responsible for the progression of our customers’ accounts. The team coordinates all implementations and manages the activities of all day-to-day operational activities. We are an extension of your Supply Chain Management organization and promote the collaboration of information between all parties including your suppliers, your carriers, your plant personnel and internal ProTrans resources. By utilizing standard processes that are influenced by customer specific needs the ProTrans Account Management team has a finger on the pulse of your entire operation.
Business Intelligence
Utilizing leading business analytics tools, ProTrans constantly monitors customer specific Key Performance Indicators (KPI) to ensure we exceed your needs. Before implementing a new account, we sit down with each customer to establish expectations and measurements to ensure our performance measures are defined and understood. In addition to customer-specific criteria, we are constantly monitoring ourselves in areas regarding on-time performance, claims recovery and customer satisfaction.
Reporting is where ProTrans excels, because of our ability to capture data as an operator within your network. We can provide numerous reports in addition to our standard KPI's, including:
- Cost and service reviews
- Release management
- Packaging improvements
- Shipment frequency vs. cost of material analysis
- Mode analysis
- Inventory reporting
- Future cost reduction opportunity assessment
Supplier Compliance
ProTrans has developed a supplier compliance initiative where we work with suppliers and our customers to identify common issues. By assigning on-the-ground support to address the issues, we continually improve information flow to progress the supply chain. Different improvement areas include:
- Labeling & Bar-coding
- Documentation
- ASNs